Jarrett Fertility Group > Current Patients

Listed below is a letter from one of our patients. Our team strives to treat everyone with professional courtesy, compassion, and kindness, and we are thrilled to hear that patients are benefiting from our mission. We love to get feedback about the services we provide and wanted to share the following success story with visitors to our website.

Dear Dr. Jarrett:
When you have a few days to sit down and relax after an IVF transfer, it gives you time to reflect and count your blessings. I just wanted to take the time to let you know how much we appreciate everything you and your staff has done for us over the past year. Of course, this letter is much easier to write now that we have a positive early result to our cycle, but I was determined to write this letter regardless of our results.
Every single member of your team has been amazing to work with throughout our journey. I just wanted to point out a few examples of exemplary service and professionalism that I don’t want to go unrecognized.

Michelle and Lisa at the Southside office are the warmest, kindest nurses that have ever taken care of me. They answered countless phone calls and questions from me throughout the cycle, and were always patient, caring, and knowledgeable.
The other staff at the Southside office is truly wonderful. To be greeted by Diane and Michelle’s smile and friendly face when you walk in for a nerve-wracking visit, is so comforting. Michelle even was so kind as to drive and meet us at a store parking lot when we ran out of needles on a Sunday. I’m forever grateful to her for giving of her personal time for us.
The nurses at the north office, even though they didn’t know me personally, immediately treated me like a family member and gave me the best medical care and emotional support imaginable.
The commitment of the “behind-the-scenes” staff was very apparent, when there were countless phone calls exchanged with the biologist and nurses to determine the best way to collect a sample with my husband’s strange work schedule. It was clear that they wanted to do everything possible to make our cycle successful, and that made us feel so comforted during our cycle. Jamie was even willing to come into work early at the lab to make things work.
And most of all, to you Dr. Jarrett, thank you for making a special point to be present to perform my procedures, even though you were already scheduled to be on vacation on those days. I knew I had the best doctor in the mid-west, but to have one that is so committed to his patients is something to be grateful for. We have such confidence in you, and it gave us such piece of mind to know that you were “on our case” Sometimes I think you would become more angry at our failed IUI attempts than we would. I knew you were determined to help us build a family.

Thank you from the bottom of our hearts for serving your patients the way you do, and for your high level of professionalism, expertise and kindness. Not only are you building families for your patients, but you are also building families among your patients and staff, something that is so comforting for someone going through infertility. Words cannot express how grateful we are, and how much we appreciate each of you.